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50 percent of households in Tokyo comprised of only one person in 2010 and 46 million people in Europe live by themselves.In Australia the number of women living alone rose to 13 per cent in 2003 from 11 per cent a decade earlier and 46 million people now live alone in Europe.Live Person's proprietary Meaningful Connection Score™ (MCS) delivers this, so agents and managers can take action and improve relationships.AI and Bots Agents can work side by side with bots in the same conversation window.Peter Muriungi has been chosen as JPMorgan Chase’s new head of Mortgage Servicing to replace Mike Weinbach, who was named CEO of Chase’s Mortgage Banking division in December, the bank confirmed on Wednesday. Prior to being named head of Mortgage Servicing with Chase, he worked for the last year as the head of Shared Services with the Mortgage Banking Leadership team.

With the connection digital, first contact resolution improves, and the demand curve for care flattens.Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions.Agents can work side by side with bots in the same conversation window.Chase was just released from the OCC’s consent order yesterday after the OCC determined that the bank is now in full compliance with the terms of the 2013 Independent Foreclosure Review.“Under Peter’s leadership, we’ve made significant improvements in how we serve our customers, while meeting all regulatory requirements,” Weinbach said, also noting that Muriungi’s team has “successfully enabled us to tie how we do business with the regulations we follow.” Prior to serving as head of Shared Services with Chase, Muriungi served the bank as the head of Remediation.

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