No payments chat

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Do you have 2 or 3 letters with 7 or 8 numbers (ex. Can't find exactly what you are looking for or have questions? Chat “live” with a Customer Services Representative, Monday through Friday, a.m.

If you have a policy number, the information you need is right here on this page.

PCVS Direct Payments Support Service is part of a registered charity, not for profit and driven by service-user needs. Direct Payments are payments to individuals who have been assessed as having “eligible needs” for social care.

Our 2013 Quality Survey showed the range of support used by different individuals. Some people needed support to manage all aspects of the Direct Payments.

Just because they borrowed the money, doesn’t make my benefits some kind of charity or handout!!

Persons who have demonstrated their eligibility to claim such payments are entitled (i.e., “qualified for by right according to law”) to receive them.

The usage has nothing to do with pejorative connotations associated with the word (e.g., “a sense of entitlement”) which are often applied to denote people expecting or demanding something they do not merit.

Imagine if the *GOVERNMENT* gave ‘US’ the same support they give to other countries.

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